Cookie Policy for Edmund Bell & Co Ltd

What Are Cookies

As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Pinterest, LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information, you can contact us through one of our preferred contact methods.

Email: sales@edmundbell.com

Phone: +44 (0)1706 717070


Login
Click to read more about our services
surrounding the COVID-19 Coronavirus

A message to our customers #4

As a team, we are busy working from home; processing your orders and responding to your enquiries.

 

 

We continue to review things on a daily basis in line with government guidelines and will keep you informed of any changes via our website and social media.

Thank you very much in advance for your support and co-operation. Our thoughts are with you all and we hope you and your families keep safe and well.

 

With best regards

John Atherton
Managing Director

 

(Updated 9.00am, 13th May 2020)

 


A message to our customers #3

As we enter another week and continue to adjust to this 'new normal' way of life, I wanted to keep you informed of our current service levels:

 

 

The Edmund Bell website is available to place orders and manage your account online 24 hours a day. If you’re not already using our online service, you can find out more information and download our "How to" guide here.

We continue to review things on a daily basis in line with government guidelines and will keep you informed of any changes via our website and social media.

Thank you very much in advance for your support and co-operation. Our thoughts are with you all and we hope you and your families keep safe and well.

 

With best regards

John Atherton
Managing Director

 

(Updated 4.30pm, 7th April 2020)

 


A message to our customers #2

Things are changing day by day, minute by minute and we think it is important to keep you informed of our service levels during this time.

Following our update yesterday evening, it is clear that a large number of our customers are still able to keep working and many are making products for the NHS and Healthcare environments and continue to require fabric and other products. We want to reassure you:

 

 

PLEASE NOTE:

Our sister company Redwood TTM in Skelmersdale is continuing to manufacture medical equipment and mattresses for the NHS and Healthcare requirements at the request of the Government. Please let us know if they can help you with any medical products.

Call us or alternatively Redwood TTM on 01695 553 830 or email: sales@redwood-ttm.com

 

We intend to review things on a daily basis in line with government guidelines and will keep you informed of any changes via our website and social media.

Thank you very much in advance for your support and co-operation. Our thoughts are with you all and we hope you and your families keep safe and well during this difficult period.

 

With best regards

John Atherton

Managing Director

 

(Updated 4pm, 27th March 2020)